Buff Pup Custom Dog Collars take approximately 3-5 business days for us to design and customize to your specifications. Any special requests above and beyond what we currently offer on the website may take longer due to the ordering of special leather, dyes, or other materials. Blank Buff Pup Dog Collars that have no custom design will ship out within 1-2 business days.

If there is a style or design you are looking beyond what we currently offer feel free to reach out to us at sales@buffpup.com and we will be happy to accommodate your request.

Once your dog collar has been designed and customization has been completed, we are unable to make any additional changes.

All custom dog collars are made to order and all sales are final once an order has been processed. If your belt has damages associated with it due to shipping or defects of any kind, this will be treated case by case. Please contact us at sales@buffpup.com with any questions or concerns around this matter we will be happy to assist you.

Delivery Areas: currently we only offer shipping within the United States and Canada, products will ship via USPS and take approximately 2-5 business days, depending on your geographical location.

If you have any specific questions regarding shipping, feel free to email us directly at sales@buffpup.com


Team Buff Pup